Freedom FE-14 Replacement Printer for DW-14 or Zebra

Overview

Paper jams are one of the most common causes of dispenser downtime and unnecessary service calls. The Freedom Engineered FE-14 Universal Thermal Printer was designed to eliminate those frustrations while simplifying replacement inventory for petroleum retailers and service organizations.

The FE-14 is a brand-new, factory-sealed thermal printer that replaces both OEM DW-14 and Zebra printers used in compatible Wayne Ovation2 dispensers. Instead of stocking multiple printer models, technicians can carry a single universal replacement that installs quickly and delivers dependable performance.

Its innovative Self-Clearing Mode detects potential paper obstructions and automatically clears them before they become paper jams, helping reduce downtime, lower maintenance costs, and improve the customer experience at the pump.

Compatible Replacements

• Drop-in replacement for DW-14 printers
• Drop-in replacement for Zebra printers*
• Compatible with Wayne Ovation2 dispensers

*For Zebra applications, Freedom Electronics recommends replacing both printers in the dispenser for best results.

Self-Clearing Technology

Unlike conventional receipt printers that wait until a paper jam occurs, the FE-14 actively monitors paper movement. Self-Clearing Mode detects potential obstructions and automatically clears them before they interrupt dispenser operation.

The result is fewer paper jams, fewer technician dispatches, less dispenser downtime, and a better customer experience.

Reduce Inventory. Increase Uptime.

The FE-14 replaces two OEM printer platforms with a single universal solution, reducing inventory while providing technicians with a consistent replacement printer for multiple applications.

• Replaces OEM DW-14 printers
• Replaces OEM Zebra printers
• Reduces replacement printer inventory
• Simplifies technician stocking requirements
• Core credits available for returned OEM printers

Designed for Reliable Operation

• Self-Clearing Mode helps prevent paper jams before they happen
• Straight-through paper path minimizes paper obstructions
• Diagnostic printout assists technicians during troubleshooting
• Brand-new, factory-sealed printer
• Universal cable included
• Backed by a one-year warranty

What’s Included

• Freedom Engineered FE-14 Printer
• Universal Printer Cable

Optional Accessories

• FC00017 adapter for Zebra applications requiring paper-low detection
• WU009898 Zebra power cable for FE-24 replacement applications

Features & Benefits

• Drop-in replacement for DW-14 printers
• Drop-in replacement for Zebra printers with cable and settings change
• One printer replaces two OEM printer platforms
• Self-Clearing Mode helps eliminate paper jams
• Straight-through paper path improves reliability
• Brand-new, factory-sealed printer
• Universal cable included
• Diagnostic printout simplifies troubleshooting
• Core credits available for returned OEM printers
• One-year Freedom Electronics warranty

About Freedom Electronics

Freedom Electronics develops Freedom Engineered products that improve reliability, reduce service costs, and simplify maintenance for petroleum retailers and service organizations. The FE-14 Universal Thermal Printer is engineered to solve common receipt printer problems while reducing inventory and increasing dispenser uptime.

Frequently Asked Questions

Q: Will this printer work in both Ovation 2 and Ovation Anthem?
A: No. The FE-14 replacement printer is fully compatible with Wayne Ovation 2 dispensers. Compatibility with Wayne Ovation Anthem is currently in development and is expected to be available soon.

Q: Can I replace only one Zebra printer?
A: It depends on your dispenser configuration. If the dispenser has two Jade boards, you can replace one printer. If the dispenser has a single Jade board, both printers must be the same type—either both USB or both Serial.

Q: Which OEM printers does the FE-14 replace?
A: The FE-14 replaces both DW-14 and Zebra printer platforms, allowing a single printer to support multiple dispenser configurations.

Q: What makes the FE-14 different?
A: Self-Clearing Mode automatically detects and clears potential paper obstructions before they become paper jams, helping reduce downtime and service calls.

Q: What is included with the printer?
A: Every FE-14 includes the printer and a universal printer cable.

Q: Is anything else required for Zebra applications?
A: The printer ships with a loopback cable. An optional FC00017 adapter is available for applications requiring paper-low detection. An optional WU009898 Zebra power cable is available for FE-24 replacement applications. For Zebra applications, Freedom Electronics recommends replacing both printers in the dispenser for best results.

Q: What warranty is included?
A: Every FE-14 is backed by a one-year Freedom Electronics warranty.

Why Upgrade to the FE-14?

Stop replacing receipt printers with the same technology that causes paper jams. Upgrade to the Freedom Engineered FE-14 Universal Thermal Printer and reduce downtime, simplify inventory, and improve reliability with self-clearing technology designed specifically for the demands of retail fueling.

Reduce Paper Jams. Reduce Inventory. Reduce Downtime.