We will credit the core charge from the credit card used to buy the eligible product, if your existing core is returned to us within 10 days of receipt of your order. The amount credited is displayed on our packing slip as “Core Charge.”
Please note that core returns received after 10 days of order receipt will be issued store credit only.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. To start an exchange, contact us at: firstname.lastname@example.org Please note that exchanges will need to be sent to the following address: 2205 May Court Northwest, Kennesaw GA 30144
We DO NOT offer refunds. If your return is approved, you will receive a store credit only.