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One of the most important shifts a new manager must make is learning to delegate effectively. This is especially true for those who were promoted into leadership roles because they were top performers in their previous positions. While technical expertise and strong individual performance may have earned them the promotion, continuing to do the same work after stepping into a managerial role can quickly become a liability. To succeed as a manager, the focus must shift from personal output to team enablement.
The Critical Shift Every New Manager Must Make
New managers often fall into the trap of holding on to their former responsibilities. This is particularly common when they are promoted from within the same team they now lead. The instinct to maintain control—thinking “I can do it faster” or “they might not do it the way I did”—can be strong, but it’s counterproductive. Delegating their old tasks is not shirking responsibility; it’s a necessary step to free up time for higher-value leadership activities: setting direction, developing people, and removing barriers to team success.
The most effective managers recognize that their role is no longer to be the best individual contributor, but to make their entire team as successful or more successful than they were. This requires a mindset shift from doing to enabling. By remembering the obstacles they faced in their previous role, managers are uniquely positioned to eliminate those same hurdles for their team. Whether it’s clarifying priorities, streamlining processes, or advocating for resources, their new job is to clear the path.
How Effective Managers Empower Their Teams
Poor delegation often stems from a reluctance to let go, unclear expectations, or favoring those who are easiest to work with rather than distributing tasks based on development potential. These pitfalls can lead to burnout for the manager and stagnation for the team. By contrast, thoughtful delegation allows team members to grow in capability and confidence while allowing the manager to focus on strategic leadership.
Ultimately, delegation is not about giving up control; it’s about multiplying impact. By empowering others, creating clarity, and removing obstacles, a manager can transform a strong individual track record into a high-performing team. And that is the true mark of effective leadership.
Until next time,
Patrick Jeitler
Freedom Electronics President & CEO
On sale now. Buy 9, get the 10th free.
Part Number: FR-M10661B001, FR-M10661K001 (Kit)
If you’ve been searching for this encrypted PIN pad (EPP), you’re not alone. After being removed from the OEM price list, it has become nearly impossible to source, until now.
Our team went all in, scouting cores, FlexPlay upgrade panels, and leveling up our repair process, to keep your customers’ equipment up and running.
Repaired Kit, Encrypted PIN Pad 2.0, SPOT
$1,200
Outright
$1,100
Exchange
Call to order 800-761-9369
Part Number: FE-M12492B002, FE-M12492K903
Replaces: M13940K901
Your go-to card reader for FlexPay2 dispensers—and yes, it’s in stock and ready to ship. This replacement for the OEM HCR2 saves you over $1200, without the surcharge or the hassle.
New Encore Hybrid Card Reader HCR2
$906
Outright
$806
Exchange
Call to order 800-761-9369
We’ve got you covered—tell us what you are looking for here:
Whether you’re replacing a component or scaling operations, you can count on Hengstler’s reliability and Freedom’s service-first approach to keep your business moving. We’re proud to continue earning your trust, now with even more tools to help you succeed.
Hengstler is a fantastic partner. Their best-in-class products and openness to innovation make it easy to collaborate and bring new ideas to life.”
Patrick Jeitler
President & CEO, Freedom Electronics
Let’s be honest, we’ve all been there: digging around the back of the van like a detective. “Where’s that core?” “Did the 10mm socket disappear again?” “And seriously, what is that smell?” Keeping your service vehicle clean isn’t just a feel-good task; it’s a game changer.
No more rummaging through clutter. A tidy setup helps you stay on task, reduce distractions, and cut down on those “where’s my wrench?” moments.
You’ll work faster when everything’s right where it should be. A clean workspace creates momentum—and makes you feel like a total pro.
A well-kept vehicle shows pride in your work. Customers notice, and it builds trust. Bonus: your manager might take note too.
Less dust. Fewer allergens. No mystery odors. Enough said.
Clean windows, mirrors, and lights help you see (and be seen). That’s especially important during bad weather or early morning jobs.
A clean vehicle is more than tidy; it’s a mobile command center that sets the tone for your whole day.
So take 10 minutes, clear the clutter, wipe it down, and make your service vehicle a place you’re proud to work out of. Because “Where did I put that?” should never be your first job of the day.
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