Contact & Support
The Circuit – May 2024 Newsletter
Table of Contents
News from Our CEO
Greetings! This month went by in a hurry! With it, the spring trade show season is coming to an end. We were fortunate to participate in several events across the country, making new connections and rekindling existing ones. These shows allow us to meet with many customers within just a couple of days and provide new insights into what is driving their businesses. It is through these interactions that we obtain valuable information that feeds into our product development roadmap.
Additionally, we participate in several of the PEI conferences where we learn about new trends and changes. Our industry is always changing. The large convenience store chains continue to grow and so are the service companies supporting them. There are now a few companies with semi-national reach. The race to become the first company with a truly national reach is on. Who will be first? How will it affect the many smaller service companies?
The EMV bubble is clearly over and our industry is looking for ways to offset the decline in pump sales. Several of our customers have provided feedback that the new fuel dispensers appear to be better in quality, resulting in fewer dispatches. Construction appears to be going strong, offsetting some of the slowdown in service.
The hottest non-petroleum topic, EV, appears to have cooled off a bit. The market leader Tesla reported Q1 earnings far below expectations and other brand dealerships have inventory aging on their lots. Is this a sign of EVs being less desired by consumers or a sign of a slowdown of the economy?
One thing that hasn’t changed is the charger infrastructure continues to leave a lot to be desired. Here at Freedom HQ, we will continue to invest into developing EV charger remanufacturing services to provide an alternative option to some of the long OEM lead times.
Warm Regards,
Patrick Jeitler
Freedom Electronics President & CEO
Freedom to innovate, power to solve.
Why Choose Freedom?
At PEI Executive Summit, WPMA, SE Petro, Gulf Coast, M-PACT, PEI Managers, PEI Women, we consistently heard from our customers that our products provide greater value without hurting their bottom line. In this competitive service landscape, one theme we’ve heard repeatedly is that competition has increased for service work.
In this environment, choosing high-quality Freedom Remanufactured (FR) and Freedom Engineered (FE) products, such as circuit boards, dispenser parts, tank gauging and monitoring, point of sale, and intercoms, creates value by offering products at price points that save you and your customers money.
Do you only use a few third-party parts? Many of the parts you use may have a high-quality FR or FE equivalent at a great price point. Call your Freedom Sales Rep or our customer service at 800-761-9369 to see if we offer a better replacement part alternative!
Our Florida Office Relocation Efforts Are Complete!
We are fully moved in and completely productive. The production space has been redesigned to improve the natural flow of work. Everyone was able to provide input on their respective production spaces which gave them a feeling of ownership and pride. Everyone came together to make this move happen and the effort of those involved allowed us to quickly be up and running with less than 24 hours of production downtime.
Thank you to everyone involved who made this move successful.
Product Spotlight
No doubt buying probes and float kits can cost you an arm and a leg, but you don’t have to sacrifice quality to get a better value. Freedom Engineered 4” float kits are new in the box, and they include a cable, seal kits and new gas and diesel float kits. They are designed to work with Mag and Mag Plus probes. And while a new Mag Plus probe can set you back a few thousand dollars, you can have your probe back to OEM specs for a fraction of what the OEM charges.
Mag and Mag Plus 4” Float Kits
Gas and diesel float kits to detect water and fuel levels
Freedom SKU
FE-846400-000, FE-846400-001, FE-849600-000, FE-849600-001
Replacements for OEM SKU
846400-000, 846400-001, 849600-000, 849600-001
Mag Plus Float Kit
Mag Float Kit
Benefits
- Freedom Engineered for Mag and Mag Plus probes
- Only Available from Freedom Electronics
- New 4” kits, with cable, seal kits, and new gas and diesel float kits
8’ and 10’ Mag and Mag Plus Probes
8′ and 10′ Mag and Mag Plus probes
Freedom SKU: FR-847390-107, FR-847390-109, FR-846390-107, FR-846390-109
Replacement OEM SKU: 847390-107, 847390-109, 846390-107, 846390-109
Freedom Remanufactured probes always include a new connector, cable, and an epoxy pack to ensure trouble-free installation (a $200 value!). We also automatically change all the worn components, not just the broken ones—your technicians can tell the difference.
Benefits
- In stock and immediately available
- Every Mag and Mag Plus probe is fitted with a new shaft, which gives the probe a longer life
- Includes a new connector, cable and epoxy pack to ensure trouble-free installation
- Automatically change out all worn components, not just the broken ones
Team Spotlight
Robert Maris
Production Manager
Tenure: 38 years
Location: Florida
My hobbies include traveling, sporting events, concerts, hanging out with friends, and, of course, my dog Buster.
In my 38 years of service with Freedom Electronics, I have enjoyed many different roles. I started as a technician and was also able to travel to customers and help with any technical issues they had. With my marketing background, I have made many product brochures and have helped over the years with a lot of marketing advertisements.
My experience has enabled me to grow from a repair technician to a lead, and now to a production manager helping to lead and develop future talent.
Melissa Avila
Customer Service Manager
We want to introduce the face behind our Customer Service Team. Please meet Melissa Avila, who has been with Freedom Electronics for nine years. She manages our customer service team. She also manages the receiving quality and accuracy of our shipments. She is an expert in Customer Service and loves focusing on our customers. We did a quick Q&A with Melissa; please see her responses below.
What do you love about your job?
“I love collaborating across various departments and customers. I also enjoy teaching colleagues and seeing them grow within their roles.”
What do you love about our industry?
“How evolving, innovative, fast-paced it is, keeps me on my toes.”
What do you enjoy outside of the office?
“I volunteer for different special needs organizations such as Special Olympics, camping with family and friends, and reading.”
Tech Tip
Always Verify Shear Valve Closure Before Maintenance
I had a dispenser pumping very slowly and determined the filter needed to be replaced. I tripped the shear valve and removed the filter. While attempting to install the new filter, I was surprised by a sudden flow and spraying of fuel. The basic task of replacing a filter turned into a spill cleanup and a dousing of gas because I did not verify the shear valve was closed. Don’t trust that flipping that little lever actually closes the shear valve, attempt to dispense fuel to verify that flow has been shut off. Shear valves do fail and can put you at risk while working on any of the hydraulics of a dispenser.
Core Charge Refunds
Buy outright or exchange your cores for credit.
Top-Notch Support
We’re experts on fuel dispensers parts.
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