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The Circuit – January 2025 Newsletter
Table of Contents
News from Our CEO
Greetings!
I hope everyone had a great holiday season and is finding their way back to work with renewed energy and vigor. Here at Freedom, we are certainly excited about the year ahead.
This month I will be attending the PEI Executive Summit in Palm Springs, CA. PEI has done a great job with speaker selection and it is a great opportunity to connect with the leaders in our industry. I hope to see you there.
The first quarter is usually busy with many regional trade shows. We will be showcasing our newest and greatest products. It is always enjoyable to me when customers learn about a new product or service that we offer and say: “I didn’t know you made this!”
One of the lesser-known things about us is that we are a Hengstler distributor. The printer in your Gilbarco Encore dispenser is manufactured by Hengstler, a well-known and very reputable printer manufacturer. You would recognize these printers by the part numbers M13832A001 or M04119A001. Our repair technicians are factory-trained and have access to the full diagnostics and service tools available only to distributors. When you send your printer back to the OEM, it is actually sent out for repair elsewhere. In addition to factory-remanufactured printers, we can also support you with new printers.
I wish you a strong start to the new year and hope to see you at a tradeshow or industry event.
Until next time,
Patrick Jeitler
Freedom Electronics President & CEO
Explore our journey and see what’s new on our eCommerce platform!
Leadership Lens
Product Spotlight
Introducing DEF Flap for Encore
The Freedom Assembly, DEF Door Flap (Black) (Reinforced)
SKU: FE-M13855A001
- A new product only available from Freedom Electronics
- Engineered to be durable and flexible in extreme cold weather with materials designed for the petroleum environment
- Drop-in replacement for OEM M13855A001 but 66% better value than OEM list price
Why Did We Develop This?
- Freedom Electronics wanted to create an already great product with a better value.
- There are other products in the market, but they are not engineered to be durable or to maintain structural integrity during very cold weather.
What’s Included?
- DEF replacement flap for Encore DEF equipment
- Outright sale only (no core credit)
Case Study
The Challenge
The client wanted to be able to locally or remotely update their price sign from their Point of Sale (POS) system, without having to purchase additional hardware or unnecessary features.
How We Solved It
Our price sign controller solution streamlined the process of sending price updates directly from the Point of Sale (POS) system to the price sign. No more expensive system upgrades, limited functionality for old hardware, or expensive monthly fees were needed.
Proven Results
Our tailored engineering services proposal was a possible $300K savings over the alternative, demonstrating the value of our custom solutions.
Tech Tip
#5 Printer Not Working
Dispenser receipt printers are often forgotten about, and sometimes even ignored. After all the station employees may not know there is a problem unless a customer complains, or they walk out to the dispenser to check them.
Replacing low/empty paper rolls and clearing jams regularly will maximize proper printer operations and extend the life of the printer. Many printers will still attempt to print a receipt while having a paper jam, causing abnormal and excessive wear to the printers’ motor and gears. This additional wear can lead to replacing the printer sooner than necessary. Every technician has been told at least once “I checked the paper this morning”, only to find jammed receipts that are days and even months old. Other times, the paper is empty, or just loaded incorrectly. Ensure that the station employees are aware of the importance of checking the printers regularly, and how to replace the paper and clear jams.
Core Charge Refunds
Buy outright or exchange your cores for credit.
Top-Notch Support
We’re experts on fuel dispensers parts.
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